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Director of Communications

Communications – Vienna, Vienna
Department Communications
Employment Type Limited Term
Minimum Experience Executive

Title:  Director of Communications

Sector of Assignment: Sustainable Energy

Organization/Office: Sustainable Energy for ALL (SEforALL)

Duty Station:  Either Vienna, Austria or Washington D.C. USA

Date Required: As soon as possible

Duration: Limited Term Appointment of one year with possibility to extend

Closing Date: March 24th 2019

Background on SEforALL: Sustainable Energy for All (SEforALL) is an International Non-Governmental Organization operating a world-wide multi-stakeholder platform focused on the delivery of Sustainable Development Goal #7.  Launched as a UN initiative in 2011 by the Secretary General of the United Nations, Ban Ki-Moon, SEforALL is widely acknowledged for its achievement in raising global awareness of the world's sustainable energy challenges, ensuring they were included in the UN's Sustainable Development Goals. SEforALL is directed by its independent board and its management team is led by its the CEO. Currently, the CEO also serves as the Special Representative of the United Nations Secretary General (SRSG) for Sustainable Energy for All, as well as co-chair of UN-Energy.  These roles include advising the UN Secretary General and his staff on issues relating to sustainable energy and the implementation of Sustainable Development Goal 7 (SDG7) and supporting the coordination of sustainable energy issues in the United Nations system.

The ambitions of SDG7 on ensuring universal access to affordable, reliable and modern energy services by 2030 are extraordinary.  Aiming to achieve them in the context of the Paris agreements involves transformation at a scale never undertaken by humanity before. Swift action needs to be taken by leaders in governments, companies, institutions, financiers, development banks, unions and communities, entrepreneurs and civil society.  As a global team, SEforALL crafts interventions that support these leaders in accelerating the delivery of actions.  All interventions comprise one or more of SEforALL’s competencies: (i) to marshal the evidence, (ii) to benchmark progress towards SEforALL objectives, (iii) to amplify the voices of the energy poor; (iv) to tell stories of success, and (v) to connect stakeholders to each other and to solutions. All interventions systematically draw on strategic insight, build on compelling communications, and are delivered through and include action-oriented partnerships. 


Chief Executive Officer and Special Representative of the UN Secretary-General for SEforALL

Content and methodology of supervision: The Director of Communications will be supervised through individual meetings with the supervisor, weekly team meetings, and through periodic performance appraisals.

Duties and Accountabilities

The Director of Communications is a member of the SEforAll Management Team and responsible both managing the communications functions within SEforALL as well as working as part of a collective management effort to support SEforALL to achieve its institutional goals and impact. This includes developing and managing SEforALL’s strategic communications plan including all aspects of media, content, website and other platforms for reach, production management and creative development of the SEforALL brand. The Director of Communictions will ensure that the communications team works seamlessly with other teams to ensure effective event organization and campaign development and execution and effective coordination with partner communications efforts as determined by the work plan and priorities of the organization.

Heading a small but growing team, working across SEforALL headquarters in Vienna and its satellite office in Washington, DC, the Communications Director ensures that communications is integral to all strategic planning and activities of SEforALL, including how to use and position Board and Advisory Board and other institutional assets. S/he is also expected to participate, as needed and directed, in management and staff meetings together with the Director of Partnerships to make sure strategic priorities are reflected in communications that travel across among all stakeholders.

The Director of Communications will be expected to represent the organization at a senior level, as needed, and engage with partners and other organizations and fora to secure collaboration, uptake of messaging and enhancement of SEforALL’s brand value and ability to deliver on its objectives. The Director will forge strong partnerships and find ways for the messaging, ideas and stories developed in SEforALL and with our partners to enhance delivery against the goals by broader audiences.

As a senior professional within the management team of the organization, S/he is to lead, enable and inspire the communications team as well as actively engage in coaching and developing staff and managing their performance with high level of integrity and tact and acting as a leader and role model for the rest of the organization.

In addition to the above, The Director of Communications will be responsible and focus on the following issues:

Supervising a team that covers media relations, digital communications, and creative services.

Developing and implementing strategic communications plans.

Directing and managing organizational efforts to ensure timely preparation of high quality communications materials including but not limited to press releases, op-eds, fact sheets, website content, blog posts, white papers, speeches, and talking points.

Directing and managing the development of content for the website and social networking sites as an invaluable source of information and knowledge dissemination; collaborating with policy and partnerships staff to ensure coordinated strategy and protocols for content placement. 

Creating and executing a strategy for using events and conferences to advance the organizations objectives among target audiences; organize and oversee the success of speaking opportunities, conference communications, events, and exhibits.

Securing positive high visibility of SEforALL among key stakeholders, including the media, policymakers, opinion leaders, and partner organizations.

Ensuring that the visibility strategy is enhanced by partner agreements and is respected across all platforms of SEforALL.

Ensuring and strengthening SEforALL’s capacity to communicate with partners and organizations in the movement in multiple languages.

Ensuring SEforALL has the technological and IT capability to further build and sustain strong internal and external communications.

Qualifications and Experience

An outstanding writer and dynamic communicator, ability to rapidly pull together proposals, reports, presentations, and press releases.

University degree in Communications, Business studies, International relations, Public Policy or relevant discipline to the mission of SEforALL.

At least 17-20 years of relevant experience with excellent influential communication skills at senior and strategic level in an international organization, international business or in a national company. Experience in demanding, pressurized, international environments is an asset. Ability to multitask, attention to detail and a disposition towards diplomatic and action oriented interactions a must.

Proven track record in running teams and delivering results.

Strength on developing proposals that will attract sponsorship and experience of developing partnerships that enhance brand visibility.

Complete fluency in English with strong written and verbal communication skills are required. Knowledge and ability to work in another UN language desirable. (Arabic, Chinese, French, Russian or Spanish).

Technical Competencies

Professionalism: Excellent written, synthesis and research skills, including drafting ability and extensive knowledge of work processing and application of software package as databases and Power Point Presentations; Familiarity and appreciation of social media and a clear communicator. Ability to exercise good judgement, discretion and tact in handling sensitive issues. Commitment to the goals of SE4ALL and to sustainable development more broadly essential.

Communication: Excellent drafting ability and communication skills, both oral and written; ability to explain and defend, in a respectful and trusting context, difficult issues with respect to key decisions and positions to top management, senior staff, to staff, and members of intergovernmental bodies.

Planning and organization: Ability to independently establish detailed objectives, goals and targets for self and his/her colleagues and staff. Establish and plan deadlines, and ensure that deadlines are prioritized, managed and met. Manage work effectively to take account of changing circumstances. Monitor the delivery of work against a plan and deliver in an organized and timely manner. Develop strategies and clear goals that are consistent with the  strategies. Identify priority activities and assignments.  Adjust priorities as required. Allocate appropriate amount of time and resources for completing work. Foresee risks and allow for contingencies when planning; monitor and adjust plans and actions as necessary. Uses time efficiently and be able lead others to work to deadlines and maintain effectiveness under pressure.

Technological awareness:  Keeps abreast of relevant available technology; understands applicability and limitations of technology in the HR context; actively seeks to apply technology to appropriate.

Client orientation: Takes on leadership in ensuring that those to whom the HR function serves – staff, managers, potential recruits, counterparts - find themselves supported as “clients ”; builds and maintains clients’ trust and respect and builds productive partnerships; actively seeks out to identify clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. Maintains client relationships in the face of conflicting demands or directions and provides evidence-based advice and solutions based on sound diagnosis and knowledge.  Acts as a credible business partner and works with a long-term and institution-wide perspective in addressing clients' needs.

Creativity: Takes on leadership in improving existing HR policies, processes, systems and practices. Initiates adapting in new and different environments, and finds new solutions to address operational or strategic problems. Initiates, sets up and leads projects to develop organizational structures, systems or strategy and works on activities and in environments which are new for the organization while responding to the demands of stakeholders for new approaches to be adopted.

Core Competencies

Drive for Results - Identifies the needed resources to accomplish results involving multiple stakeholders and finds solutions to obstacles affecting key deliverables. 

Knowledge, Learning and Communication - Leads in the sharing of best practice, trends, knowledge and lessons learned across units and with clients and partners, articulating ideas verbally and in writing in a clear and compelling way across audiences of varied levels.  Makes high impact, results-oriented presentations and speeches to appropriate decision makers and influences.

Business Judgment and Analytical Decision Making - Gathers inputs, assesses risk, considers impact and articulates benefits of decisions for internal and external stakeholders over the long term.

Teamwork: Works within and as a leader of a newly-formed team in supporting and establish a team culture, encouraging others to participate in teamwork and share responsibility for decision-making and results. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.  Shows leadership in ensuring the team stays organized and focused, and actively seeks and considers diverse ideas and approaches. Demonstrated ability to work with teams representing a wide variety of staffing levels that also cut across partners.

Personal. Consistently approaches work with energy and a positive, constructive attitude.  Demonstrates behavior of professional and personal ethics transparency and openness to encourage respect and similar behavior from colleagues in the work place. Sensitivity to other people’s cultural and religious norms and the ability to easily blend with others.  Must have shown to have the ability to be discrete and maintain confidential information. Exhibits diplomacy, loyalty and commitment to SEforALL’s goals. Sense of humor an advantage.

SEforALL Values

Partnership. SEforALL’s global team operates within and across partner driven networks, building on its strong relationship with the UN. SEforALL’s global team catalyzes connections, coordinates activities with others, collaborates on common objectives and leverages opportunities to deliver more as a platform than it can do individually.

Agility. SEforALL’s global team is adaptive in its approach so it can stay focused on its goal in an evolving economic and political environment. It brings people together that don’t normally talk to each other and frames the questions differently so it can help leaders unlock action and finance.

Diversity. SEforALL’s global team recognizes the diversity of needs across countries and communities and commits to working with all actors in delivering solutions that respond to these differentiated needs.

Equity. SEforALL’s goal is for “all.” SEforALL’s global team strives for a sustainable energy transition that is just and equitable and leaves no one behind.

Results. SEforALL global team focuses on helping leaders make the most progress, fastest in areas that make a meaningful contribution to SEforALL’s objectives. It is solutions-oriented. It values evidence and data. It understands the scale and urgency of the sustainable energy challenge and the need for a holistic systems-based approach.

Trust. SEforALL’s global team treats information carefully and respects what it is entrusted with as it serves partners and their success. 


Your data will not be passed on to third parties outside SEforALL and companies which SEforALL uses to process and store data (so-called contract processors). These contract processors are also contractually obliged to comply with all statutory data protection regulations.

We will only use your data to the extent necessary for the purposes of selecting personnel in accordance with the applicable data protection regulations.

We will only disclose your personal information if we are required to do so by a court´s or administrative authority´s decision. In such a case, we will inform you as soon as possible of such an order so that you can take legal action against it if necessary. Please email to if you require updates to your information in accordance with Art. 5 lit. d of the GDPR.

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  • Location
    Vienna, Vienna
  • Department
  • Employment Type
    Limited Term
  • Minimum Experience
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